These days, just like private companies, public companies are concerned with optimising their processes and using the data they generate to create better and more efficient services, and they benefit from new intelligent ERP systems just as much as private companies.
“But there are still crucial differences between the public and private sectors, and the ERP system and its integrations must be able to handle this,” says Ellen Marie Gjedde.
Ellen Marie Gjedde is a Principal Consultant at SOA People and has helped private and public organisations with IT for over 25 years.
“That’s why I also know that the processes used today by the large private groups can also be used – almost as they are – in public organisations. The products are different, but the requirements for recording data are very similar.”
Next ERP step
The large public sector companies using SAP as their ERP system have already come a long way, and now – like many of their private sector counterparts – they are taking the next step and switching to SAP S/4HANA, which allows them to increase the digitalisation of their processes.
SAP S/4HANA makes it even easier to customise your processes and choices according to the development you need. In SAP S/4HANA, the focus is on the business overview, so you can quickly get an overview of the situation, both in terms of suppliers, your own services and the public organisation’s customers, who are ultimately the citizens.
“With the system’s utilisation of artificial intelligence and built-in analyses, the public company’s management is optimally equipped to make quick and informed choices in the company’s interest when conditions suddenly change,” says Ellen Marie Gjedde.
Rules and laws change
And just as private companies need to be compliant, public organisations need to implement legislation in their daily operations that can change at short notice.
“Public organisations are subject to a different set of rules than private companies. Public companies have to deal with factors such as access to documents and a different kind of transparency, and they have to submit accounts, not to shareholders in the classic financial sense, but to authorities and politicians. We need to understand these rules, circumstances and special needs when we customise SAP S/4HANA for public companies,” says Ellen Marie Gjedde.
Easier registration
But just like private companies, public organisations benefit from an intelligent ERP system like SAP S/4HANA, which allows them to meet all record-keeping requirements in one integrated system – for example, stock draws, accounting records and labour time usage.
Both the employee who inspects the condition of tracks in Denmark’s railway system and the home helper who is out with a citizen can work on a tablet with a user interface that integrates with the overall ERP system and the core systems behind it.
Thinking in context
This makes SAP S/4HANA a tool for public sector organisations to support digital processes throughout their supply and service chains.
“Public sector companies also have a strong focus on time consumption and efficiency, and the intelligent ERP system with built-in artificial intelligence and automation provides the best opportunities to optimise processes, think in contexts and reuse data, which nowadays is there to be used to make the company better.”
Principal Consultant
”It supports the digitalisation of the public sector, as well as the quality of decisions ultimately made by politicians.
The more we digitise the public sector, the better informed politicians’ decisions will be, regardless of whether the public company they are responsible for is municipal, regional or central government. The intelligent ERP system and the important databases it helps to build can help the public sector ensure that money is spent appropriately. The data and reports on which political decisions are based will be available faster than ever thanks to intelligent ERP systems like SAP S/4HANA.”
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