Outsourcing of payroll administration

SOA People was chosen and given responsibility for managing the payroll administration. There were many reasons why the company chose SOA People to be its SAP Payroll and HR Partner – not only are we the leading SAP HR consultancy in Denmark, but among other things, we deliver wall-to-wall support for SAP, SAP BPO (Business Process Outsourcing) wage administration, and maintenance of the SAP KMD Net Payroll solution.
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About the customer

Our customer became established in Denmark when it acquired another company in 2017. This included taking over approximately 400 employees and an already-running SAP solution, including SAP HR. An acquisition of this calibre requires a huge effort in all areas, not least the administrative ones. An acquisition of this calibre requires a huge amount of effort in all areas, not least in administrative areas. From the very beginning, the focus on our customers was that the employees should have a good experience as new employees in the company. An important element in this was ensuring correct and efficient wage administration from the very first day, and that wages were paid on time. The management therefore decided to quickly take the handling of wage administration into consideration, and how they should get support for their existing SAP KMD Net Payroll solution. The management quickly decided that they would not handle the wage administration themselves. It was therefore only natural that they looked at the market in Denmark, including the leading companies involved in the outsourcing of wage administration using the SAP KMD Net Payroll solution

The solution

SOA People was chosen and given responsibility for managing the wage administration. There were many reasons why the company chose SOA People to be its SAP Payroll and HR Partner – not only are we the leading SAP HR consultancy in Denmark, but among other things, we deliver wall-to-wall support for SAP, SAP BPO (Business Process Outsourcing) wage administration, and maintenance of the SAP KMD Net Payroll solution. Our customer also emphasised that SOA People already had extensive knowledge of the SAP HR solution that was taken over in connection with the business transfer. For our customer, it was also of great importance that SOA People’s BPO team could deliver the services on the customer’s own SAP system, i.e. without implementing IT solutions. This is part of the reason why our customer also placed a lot of importance on the fact that the transition could be implemented quickly, efficiently and faultlessly. SOA People’s services for the customer include personnel administration, management of the organisational structure, handling of all wage inputs, and execution of the actual wage administration. SOA People’s services to the customer include personnel administration, organisational structure management, handling all payroll inputs, payroll processing, reporting to SKAT and other Danish authorities, reporting to the finance department and much more.

The result

The acquisition of 400 new employees required the rapid establishment of a wage office. Establishing the function promptly involved many time challenges, which meant the natural first step was to look at the possibility of finding a partner who could quickly and efficiently solve the task. Working in close collaboration with the customer, we implemented the transition in two calendar months, and it took us approximately 10 working days to transfer the responsibility for wage administration. The transition was executed smoothly, wages were administered as they should, without any of the employees experiencing a difference.

Why SOA People?

”SOA People is an ideal partner for us in terms of payroll processing and maintenance of our SAP HR solution. SOA People’s outsourcing concept is based on wage administration being executed on our own SAP system. The solution thus did not require system implementation, which helped to ensure the transition was inexpensive, efficient and faultless. At the same time, it’s important for us that SOA People can also maintain our solutions. For example, in relation to new legislation. Finally, SOA People can supply wall-to-wall SAP support. We have found SOA People to be an engaged, professional and effective partner.”

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